Privacy Policy

1. Introduction

Welcome to our application. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our application and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage Data: includes information about how you use our application and services.
• Profile Data: includes your username and password, your interests, preferences, feedback and survey responses.

3. How We Use Your Information

We will only use your personal data when the law allows us to. TherapyCRM uses Google Sign-In to let therapists securely access their dashboard using their Google account. We only request your basic Google profile information (name and email address) to create your user account. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new user and manage your account
• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption and security protocols to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Third-Party Services

We use third-party services to help us operate our application and provide services to you. These third parties include authentication providers (Clerk), database services (Convex), and hosting providers. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Cookies

We use cookies and similar tracking technologies to track activity on our application and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact information provided on our application.